Massachusetts will begin to launch Phase 1 of the state's coronavirus reopening plan on May 19. To comply with Massachusetts State Government regulations to limit the danger of exposure to COVID-19, as well as serve the local Taiwan community, Consular Service hours at TECO-Boston will be adjusted as follows:
- In response to regulations to maintain social distance, avoiding grouping, and reduce the risk of exposure, TECO-Boston's Consular Service hours will be adjusted to 9:00 am to 12:00 pm each Monday and Thursday only, starting from May 19. Due to office building management regulations, we are limiting the number of in-person applications. Building security will only permit those with a previous appointment approved by the Visa Division to enter the building. Please wear a face mask and follow posted regulations for social distancing when entering the building and TECO-Boston, including disinfecting and temperature checks. Thank you for your understanding as we try to maintain a safe environment for all.
- Since the number of COVID-19 cases in Massachusetts remains high, we suggest that you apply by mail if possible, in order to reduce the risk of the spread of coronavirus.
- If you require an in-person application for consular services, please email, text, or call us at:
- Email: bostonvisa@mofa.gov.tw
- Phone/Text: 857-202-2114 (9:00 am to 4:30 pm, Monday - Friday)
- Website: https://www.taiwanembassy.org/usbos/post/43.html
- ROC nationals requiring emergency assistance should call 911 or the TECO-Boston’s emergency hotline at (617) 650-9252. Alternatively, friends and relatives of ROC overseas travelers should call the toll free emergency hotline in Taiwan at: 0800-085-095 to inform the Ministry of Foreign Affairs (MOFA) for immediate assistance.
- If you have a General Services question, please contact us at: boston@mofa.gov.tw
- Consular Services, including issuing and renewal of passports, visas, and documents include the following changes:
(1) Only Biometric Passport applications will be processed. Machine Readable Passports (MRP) will not be processed until further notice.
(2) Applicants processing Power of Attorney or Proof of U.S. Residency for military retirement benefits or retirement benefits must authenticate/certify such documents by a Notary Public in your area before mailing for processing by TECO-Boston. Should you require an in-person application, please call 857-202-2114 to schedule an appointment.
(3) Applications submitted by mail must include a self-addressed stamped or pre-paid envelope (e.g. FedEx, UPS, USPS only.) Please Note: Prior to mailing your documents to TECO-Boston, we strongly recommend that you visit the Visa Division website at: https://taiwanembassy.org/usbos_en/post/42.html, or contact TECO-Boston by email, text, or phone.
(4) If you experience an emergency with an application currently in process, please call or text (857) 202-2114 or email bostonvisa@mofa.gov.tw If we are experiencing a high volume of inquiries which prevent us from responding immediately, please leave your name, phone number, and message. Please be assured, we will be reply and assist you as soon as possible.
(5) Unfortunately, we are still unable to provide express service of documents during this period. Since all documents are being processed by mail only, it may take additional time to process applications for which we appreciate your understanding. If you require urgent service, please contact us at the above e-mail address or phone number.
